← Back to Home

Privacy Policy for ZARFY

ZARFY by Smart Rofiqul Services

Last Updated: November 2024

---

Introduction

Welcome to ZARFY by Smart Rofiqul Services ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information when you use our mobile application (the "App").

This Privacy Policy explains:

• What information we collect
• How we use your information
• How we share your information
• Your rights and choices
• Security measures
• Contact information

1. Authentication and Google Sign-In

2. Information We Collect

2.1 Information You Provide to Us

Account Information:

• Name/Display Name
• Email Address
• Phone Number
• Profile Photo (optional)
• Unique User ID (Firebase Authentication)

Financial Information:

• Payment/Banking details (for withdrawals)
• Wallet balance and transaction history
• Withdrawal records

Activity Information:

• Task completion records
• Referral codes and referrals made
• Daily bonus claim history
• Video ad watch history
• App usage statistics

2.2 Information Collected Automatically

Device Information:

• Device model and manufacturer
• Operating system version
• Unique device identifiers (Advertising ID)
• App version
• IP address

Usage Information:

• Features you access
• Time spent in app
• Actions taken within the app
• Crash reports and error logs

Location Information:

• General location (IP-based, not precise GPS)

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Core App Functions

• Account Management: Create and maintain your account, verify your identity
• Financial Services: Process earnings, manage wallet, facilitate withdrawals
• Task System: Track task completions, credit rewards, prevent fraud
• Referral Program: Manage referrals, credit bonuses
• Daily Bonuses: Track login streaks, award bonuses

3.2 Service Improvement

• Analyze app usage patterns to improve features
• Personalize your experience
• Detect and prevent fraudulent activity
• Debug technical issues
• Conduct analytics and research

3.3 Communication

• Send important service notifications
• Share updates about new features
• Respond to customer support requests
• Send promotional messages (with your consent)

3.4 Legal & Security

• Comply with legal obligations
• Enforce our Terms of Service
• Protect rights and safety
• Prevent fraud and abuse

4. How We Share Your Information

4.1 Third-Party Service Providers

We use trusted third-party services that require access to your data:

Firebase (Google) - Backend Services:

• Authentication: Email, phone verification
• Database: Store user data, transactions
• Storage: Profile pictures, uploaded content
• Analytics: App usage statistics
• Crashlytics: Error reporting

Google AdMob - Advertising:

• Show advertisements in the app
• Personalized ads based on advertising ID
• Ad performance tracking

Payment Processors (when applicable):

• UPI gateway providers
• Bank integration services

4.2 Legal Requirements

We may disclose your information if required by law, including:

• Court orders or legal processes
• Government requests
• To protect our legal rights
• In case of merger or acquisition

4.3 Business Transfers

If ZARFY is acquired or merged with another company, user information may be transferred as part of that transaction.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your personal information anytime within the app:

• Profile settings
• Email and phone number
• Payment information

5.2 Data Deletion

You can request deletion of your account and data by:

• Contacting us at: smartrofiqulservices@gmail.com
• We will delete your data within 30 days
• Note: Financial records may be retained for legal/compliance purposes

5.3 Advertising Preferences

You can opt out of personalized advertising:

• Google Settings → Ads → Reset advertising ID
• This will not remove ads but make them less relevant

5.4 Push Notifications

Control notification preferences in:

• App Settings → Notifications
• Device Settings → Apps → ZARFY → Notifications

6. Data Security

We implement industry-standard security measures:

6.1 Technical Safeguards

• Encryption: Data transmitted over HTTPS/SSL
• Firebase Security: Google's enterprise-grade infrastructure
• Authentication: Secure login via Firebase Auth
• Access Controls: Limited access to user data

6.2 Operational Measures

• Regular security audits
• Staff training on data protection
• Incident response procedures

6.3 Financial Security

• Secure payment processing
• PCI-DSS compliance considerations
• Fraud detection systems

7. Data Retention

We retain your personal information for as long as:

• Your account is active
• Required to provide services
• Required by law or legal obligations
• Necessary for fraud prevention

Financial Data: Transaction records may be retained for 7 years per financial regulations.

Deleted Accounts: Data will be deleted within 30 days of account deletion, except where legal retention is required.

8. Children's Privacy

We do not knowingly collect personal information from children under 18. If we discover that a child has provided personal information, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at: smartrofiqulservices@gmail.com

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own:

• Firebase: Global infrastructure (USA, Europe, Asia)
• Google AdMob: Global advertising network

All data transfers comply with applicable data protection laws and use standard contractual clauses.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be:

• Posted in the app
• Sent via email notification (for material changes)
• Updated "Last Updated" date

Continued use of the app after changes constitutes acceptance of the updated policy.

11. Third-Party Links

Our app may contain links to third-party websites or services:

• We are not responsible for their privacy practices
• Please review their privacy policies separately
• Links do not imply endorsement

12. Contact Information

13. Regional Privacy Rights

13.1 California Residents (CCPA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell data)
• Right to non-discrimination for exercising rights

13.2 EU/UK Residents (GDPR)

If you are in the European Union or United Kingdom:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise GDPR rights, contact: smartrofiqulservices@gmail.com

13.3 India (Digital Personal Data Protection Act)

As per DPDPA 2023:

• Right to information about data processing
• Right to correction and erasure
• Right to grievance redressal
• Right to nominate a representative

Contact us to exercise these rights.

14. Specific Third-Party Privacy Policies

• Firebase (Google): Privacy Policy
• Google AdMob: Privacy Policy
• Google Sign-In: Privacy Policy

15. Your Consent

By using ZARFY, you consent to:

• This Privacy Policy
• Collection and use of information as described
• Data sharing with third-party service providers
• International data transfers

If you do not agree, please do not use the app and delete your account.

16. Data Breach Notification

In the unlikely event of a data breach:

• We will notify affected users within 72 hours
• Notification will be sent via email and in-app message
• We will provide details of the breach and steps to protect yourself

17. Do Not Track Signals

Currently, we do not respond to "Do Not Track" signals from browsers. We use standard analytics and advertising practices as described in this policy.

---

© 2024 ZARFY by Smart Rofiqul Services. All rights reserved.